travelBulletin

Hotel commissions – the cheque’s in the mail…(!)

Travel agents rightly expect remuneration for distributing the products they sell, but getting paid in some cases still involves paper cheques and snail mail – although it looks like change is finally in the wings. BRUCE PIPER comments.

Keeping pace with changes: AFTA view

By Jayson Westbury, chief executive AFTA For the many travel agencies that continue to hold an IATA accreditation for the purpose of BSP settlement the news of the pending change to the BSP billing settlement timetable in Australia may have come as a bit of a shock. In part this is because it is difficult […]

Industry hurting but struggle will pass: Hoffmann

Travel agents are feeling the squeeze as the struggling Australian dollar and online rivals bear down on the industry, but agency groups remain optimistic that the pressure will ease as the sector pushes through the current cycle.

AFTA douses training concerns

Louise Wallace investigates the industry’s division on the current state of play on travel agent training, with some experts saying professionalism is plummeting – a claim strongly refuted by AFTA Education & Training.

Home-based agents: the end of bricks and mortar?

The internet has rattled the profession and prompted agents to re-consider their options in the travel industry. Home-based agencies are one of the key beneficiaries, as Louise Wallace writes.

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