AFTA View
Jayson Westbury adds his thoughts to the history of the NTIA, stating that without question, the NTIA has become the single biggest event of the Australian travel industry as it brings together everyone from all sectors of the travel industry to celebrate.
AFTA douses training concerns
Louise Wallace investigates the industry’s division on the current state of play on travel agent training, with some experts saying professionalism is plummeting – a claim strongly refuted by AFTA Education & Training.
That Winning Feeling
As the saying goes – from little things, big things grow – and there couldn’t be a more fitting adage for the National Travel Industry Awards (NTIAs), as Louise Wallace writes.
The Real Value Of An MBA
Tertiary qualifications don’t come cheap. Nor do they guarantee a prosperous career or job satisfaction. Louise Wallace investigates the reasons why parents dangle carrots in front of their children in the hope that they will invest in university qualifications.
Indulge the Senses in India
India is a land of intrigue for many agents, and an unknown for others. A vast country with diverse terrain, there’s more to India than cricket and curry. There are also experiences that appeal to all of the senses, as Louise Wallace writes.
South African Gems
South Africa is a country of diversity, but there’s more to this southern land than its celebrated wildlife. The country’s most frequented cities offer a stark contrast to the wild plains, each boasting its own flavour, as Louise Wallace writes.
The Tensions Of Retention
Recruitment ain’t easy, and it costs more than most employers care to admit. But many business owners are failing miseraby in their attempt to recruit and retain the right people for the job, as Louise Wallace writes.
Skills Shortages Return to the Front Line
The travel industry is facing a chronic skills shortage as the workforce ages, fewer people consider travel as a career, and talented staff leave the industry in search of better pay. Experts agree that perceptions need to change to lure new talent into the industry, but it’s not as easy as it sounds, as Louise Wallace writes.
Get Social or Get Swallowed
Social media has gone from zero to hero over the past decade, but the social landscape is changing its stripes, as Louise Wallace writes.
Where the Wild things are
Australians have an insatiable curiosity when it comes to Canada, as Louise Wallace discovered on a recent trip.
