TRAVELMANAGERS Executive General Manager, Michael Gazal, has touted the company’s alignment with Signature Travel Network as “integral” to its post-COVID recovery.
Since partnering with the luxury network in January last year, TravelManagers has seen nine consecutive months of record-breaking sales for its personal travel managers (PTMs).
Having access to Signature’s global, curated portfolio of luxury and experiential travel products has largely contributed to this success, Gazal (pictured) believes, coupled with customers’ willingness to pay for the expertise provided by TravelManager PTMs.
“Many PTMs have increased their sales in luxury travel, with a growth in clients who prefer to focus on value rather than price,” Gazal commented. “Our ability to meet this demand is thanks to the access to luxury product which our relationship with Signature provides.”
Gazal forecasts continued growth in the luxury sector for 2023, noting the addition of 139 preferred suppliers, including 115 hotels, to TravelManagers’ portfolio thanks to its alignment with Signature, as well as a variety of value-adds such as free meals, resort credits, room upgrades and late checkouts.
PTMs also benefit from the luxury network’s training and marketing support, which includes support from a number of Tourism Board Partners, including Tenerife Tourism, Bermuda Tourism Authority, and Ecuador Tourism Board.
“This means that PTMs have access to extensive assistance in destination research and specialist marketing, which wouldn’t otherwise be available from these high-value destinations,” Gazal explained.
PTM Andrea Friend, based in Victoria’s Cranbourne East, said her clients enjoyed the “recognition of being personally greeted as VIPs by properties – a little perk that would be unavailable to them through other booking channels”.
“Small touches like this greatly enhance my relationships with clients and reinforce their loyalty, ensuring they will be back for more,” she enthused.