Law firm Maurice Blackburn has lodged a complaint with the Office of the Australian Information Commissioner (OAIC) on behalf of affected customers from the Qantas data breach earlier this month.
The same law firm that also filed complaints to the OAIC over the Optus and Medibank cyber-attacks alleges that Qantas failed to take reasonable steps to protect personal details, constituting an interference of the Privacy Act 1988.
“While we await a response and potential action from the OAIC…we would encourage customers who were impacted by the breach to register with us to receive updates about the representative complaint and compensation which may be sought on your behalf,” Maurice Blackburn Principal lawyer Elizabeth O’Shea said.
In response to the filing, Qantas said that while it is aware of the action by Maurice Blackburn, its focus remains on supporting customers and providing ongoing access to specialist identity protection advice and resources.
In an effort to further protect its customers, a Qantas spokesperson added that is has obtained an injunction in the NSW Supreme Court which prevents the stolen data from being accessed, viewed, released, used, transmitted or published, including by third parties.
