FINNAIR has announced a new ticket type and changes to baggage allowances in effort to reduce the amount of carry-on baggage onboard its flights.
“The target of the changes we are now making is smoother boarding, on-time departures, and travel comfort onboard our flights for everyone,” Finnair Head of Product Offering Valtteri Helve explained.
“Excess carry-on baggage on board is a known issue, impacting both punctuality as well as travel comfort, and we are also getting regular feedback on this from our customers and personnel.”
The changes, effective from 01 June, includes a new Superlight ticket to replace Economy Light on services within Europe. The fresh ticket option includes on small bag (40cm x 30cm x 15cm) that is placed under the seat and nothing extra.
Customers with a Superlight ticket can purchase a bigger carry-on bag (55cm x 40cm x 23cm) for €9 for flights within Finland, Scandinavia and the Baltics, and €14 within the rest of Europe.
Additionally, Finnair has decreased the baggage allowance for Business class travellers for both European and long-haul journeys, with the Business Light ticket now including one small bag and one carry-on bag, while Business Classic and Flex tickets also include one checked bag. All special baggage, such as golf bags, skis, or heavy bags, will need to be purchased as travel extras.
At the same time, the Finnish airline has introduced changes to its seat selection practices, getting rid of complimentary seat selection during check-in for Superlight, Light and Classic customers. Instead, customers with these ticket categories can choose their preferred seat by purchasing it in advance, while Finnair Plus members will continue to have their current tier-based advance seat reservation benefit.