COMPLEX Travel Group has announced the launch of a new office in Melbourne, accompanied by two new travel experts who are tasked with leading key growth areas for the business.
Daniel Bram, who brings 17 years of experience within the travel industry, will lead the Victorian operations. His expertise will be integral in establishing and growing the Melbourne team, providing enhanced support for the company’s clients located on Australia’s eastern seaboard and strengthening its expanding New Zealand business.
The independent travel agency has also welcomed Heidi Mettner, who brings over two decades of corporate travel experience to the newly created role of SME Travel Team Leader. She will work to drive national growth within the SME sector from her base in Adelaide, with an initial focus on consolidating and enhancing services for Complex’s existing international small and medium enterprise travel clients.
“The establishment of a Melbourne presence and the strategic appointments of Daniel and Heidi mark an exciting phase in Complex Travel Group’s ongoing national growth,” said Anthony Riemann, CEO of Complex Travel Group.
“Daniel’s exceptional leadership and deep understanding of the Victorian market, combined with Heidi’s proven track record in the SME sector, will be invaluable assets as we continue to expand our reach and service capabilities.”
Speaking about the new role, Bram stated, “Complex Travel Group’s strong national growth and unwavering focus on delivering market-leading service present a compelling opportunity. I’m looking forward to leading the Melbourne team and contributing to the company’s continued success.”
Metter added, “I’m excited to build upon the company’s strong national momentum and help even more business owners redefine their corporate and leisure travel experiences across Australia”.
Complex Travel Group has now welcomed more than 20 experienced travel professionals since the beginning of 2025, including the recent acquisition of Perth-based VIP concierge service for frequent flyers, The Well Connected Traveller.
