JETSTAR Airways has discarded its label of “Australia’s most cancelled airline” for the first time in a number of months, with new Bureau of Infrastructure, Transport, Research, & Economics figures for last month showing Virgin Australia was forced to cancel the most flights.
The positive result for Jetstar coincided with the airline recently reforming its boarding process, mandating passengers arrive at the airport earlier so check-in and bag drop can close 40 minutes before departure.
In addition to replacing Jetstar at the top of the cancellations metric, Virgin was also the least punctual airline company for the month, with only 66.3% of flights arriving and departing on time, across its mainline carrier and rural offshoot.
Rex Airlines was the most on time of the major domestic airlines for June, averaging close t0 three-quarters of flights on time, edging out the combined efforts of Qantas Airways and QantasLink (71%), Jetstar (67%), and Virgin.
Services between Townsville and Cairns were found to be the least tardy for the month, with around 93% of all flights traversing the route arriving and departing on time.