Part of a wider upgrade of New Zealand’s biggest airport, the departures hall will undergo its biggest transformation since the 1970s over the next four years, adopting a technology-led approach designed for the modern traveller.
New self-service kiosks and automated bag drops will replace around 60 traditional counters, and will feature common-use flexibility, meaning they can be used by different airlines throughout the day.
The technology has already been rolled out in one check-in zone, replacing 30 desks with 36 kiosks and 22 bag drops.
Additionally, the footprint of the front face of the terminal will be expanded by 2,800m2 to support improved traveller amenities, boost pedestrian flows, and form the connection with the domestic jet terminal currently under construction alongside.
Work on the pavilion begins later this year, with main construction on the terminal check-in areas starting early 2026. During the phased construction, a temporary check-in pavilion will be built adjoining the Transport Hub to maintain capacity.
“This is a once-in-a-generation opportunity to completely reimagine the check-in experience and ensure New Zealand’s gateway airport is fit for the future,” stated Auckland Airport Chief Executive Officer, Carrie Hurihanganui.
“We’re delivering what travellers now expect from the world’s leading airports – a fast, seamless check-in experience, powered by smart technology and supported by great people.”
