2023 NTIA finalists announced

This year's nominees were some of the strongest ever, with up to nine finalists in some categories.

THE 2023 National Travel Industry Award (NTIA) individual and business category finalists have been announced, following evaluation by university-level independent assessors.

The Australian Travel Industry Association (ATIA) acknowledged the high calibre of submissions received this year, with up to nine finalists in some categories due to the closeness of nominees.

ATIA Chief Executive Officer Dean Long congratulated all NTIA award finalists, saying, “we’ve seen an excellent standard of submissions this year, and it has been a great indicator of the outstanding quality of Australian travel professionals and businesses”.

“The quality and professionalism of Travel Businesses in Australia is second to none and the finalists for this year’s NTIAs exemplify that. We’re all looking forward to the biggest weekend in Australian Travel this 17 and 18 November!”

The finalists for Most Outstanding Travel Agency Manager, Sustainability – Business, and Sustainability Supplier will be named on 09 October.

Category 1 – Most Outstanding Mobile / Home Based Travel Advisor

Ally Casey Greville, TravelManagers Australia
Carly Retallack, TravelManagers Australia
Maria Piliouras, TravelManagers Australia
Melanie Whyte, TravelManagers Devonport
Rachel Cleary, Luxe Adventures – MTA travel
Rose Febo, TravelManagers Australia
Wendy Brockbank, MTA – Mobile Travel Agents

Category 2 – Most Outstanding Travel Agency Manager
To be announced

Category 3 – Most Outstanding Travel Consultant Corporate
Bec McIntyre, TAG Travel Group
Kristy Moore, Travel Moore
Lauren Zischke, TAG Travel Group
Leanne Ralston, Spencer Travel
Lee Haigh, Corporate Travel Management – CTM
Paloma Santos, CWT

Category 4 – Most Outstanding Travel Consultant Leisure
Amanda Taylor, Ignite Travel
Cherie Manson, Helloworld Travel Albury
Cindy Holsken, Travel by Wyndham
Emma Smith, Back Track Adventures
Karen Tink, Flight Centre
Louis Teng, Travel Associates
Martine Littlestone, Ignite Travel Group
Rachana Chitre, Saara Holidays
Scott Mcglynn, Helloworld Travel Winston Hills

Category 5 – Rookie of the Year
Cherie Manson, Helloworld Travel Albury
David O’Shea, RAA Travel
Georgia Walk, Helloworld Travel Mackay
Jarrod Sinclair, InsideJapan Tours
Kyle Single, CTM
Rachael McSorley, Global Journeys

Category 6 – Most Outstanding Sales Executive – Air
Anthony De Silva, Emirates
Michelle McLennan, Air New Zealand
Nick Lewis, Air New Zealand
Nicole Laurie, Delta Air Lines
Peter Lombardi, Lufthansa Group
Richard Carrick, United Airlines
Zoe Gentle, Air Canada

Category 7 – Most Outstanding Sales Executive – Cruise
Chris Catanzariti, Norwegian Cruise Line
Elsa McLean, Regent Seven Seas Cruises
Helen Courias, Holland America Line
Melinda Wouda, Globus Family of Brands
Sarah Louise Scales, Quark Expeditions

Category 8 – Most Outstanding Sales Executive – Land Supply
Jacqui Tufala, Abercrombie & Kent
Kat Nitarski, On The Go Tours
Kim Knight, Viva Holidays
Kjirsten Trundle, Collette
Lea Seguier, LEA SEGUIER
Mary-Jane Devine, Crystalbrook Collection
Michelle Nickelson, Club Med
Mickey Mann, The Travel Corporation


Category 9 – Most Outstanding Employee Engagement and Recruitment Program

Connected Travel
Flight Centre Travel Group
MyCruises/Ignite Travel Group
Pursers Travel Group
TAG Travel Group

Category 10 – Most Outstanding Online Travel Agency
Flybuys Travel
Luxury Escapes

Category 11 – Most Outstanding Hybrid Online Travel Agency
arrivia – Our Vacation Centre
Egencia Australia
Global Journeys
Ignite Travel Group
Travelrite International

Category 12 – Most Outstanding Business Events Travel Agency
ATPI Events
Event Travel Management (ETM)
FCM Meetings & Events
Travel & Sports Australia (TASA)

Category 13 – Most Outstanding National Travel Management Company
Anywhere Travel
Globetrotter Travel
Goldman Travel Corporation
Stage and Screen Travel Services

Category 14 – Most Outstanding Global Travel Management Company
American Express Global Business Travel
BCD Travel
Corporate Travel Management (CTM)
FCM Travel
Reed & Mackay
TAG Travel Group

Category 15 – Most Outstanding Leisure Travel Agency – Single Location
Back Track Adventures
Bicton Travel
FBI Travel
Globetrotters Travel & Cruise
HollyDay Travel
National Travel

Category 16 – Most Outstanding Leisure Travel Agency – Multi Location
Helloworld Travel Hunter Travel Group
Phil Hoffmann Travel
RAA Travel
Travel Associates NQ & CQ

Category 17 – Sustainability Award – Business
To be announced.

Category 18 – Most Outstanding Mobile Advisor Network
1000 Mile Travel Group
FCTG Independent
MTA – Mobile Travel Agents
SmartFlyer Australia

Category 19 – Most Outstanding Travel Agency Group
Flight Centre
Helloworld Travel
Travel Associates

Category 20 – Most Outstanding Non Branded Agency Group
Australian Travel Agents Co-operative
CT Partners
FCTG Independent
Link Travel Group
Magellan Travel
My Travel Group
Travellers Choice
Virtuoso Australia

Category 21 – Most Outstanding Tour Operator – Specialised
50 Degrees North
AAT Kings Tours
Albatross Tours
Wide Eyed Tours

Category 22 – Most Outstanding Tour Operator – Global
Abercrombie & Kent
G Adventures
Intrepid Travel

Category 23 – Most Outstanding Wholesaler – Product / Service
Adventure World
Entire Travel Group
Expedia TAAP
The Travel Junction
Viva Holidays

Category 24 – Most Outstanding Wholesaler – Destination / Experience
Bench Africa
Contours Travel
Sno’n’Ski Holidays
The Africa Safari Co

Category 25 – Most Popular Tourism Office
Bundaberg Tourism
Hawaii Tourism Oceania
Destination Canada
Singapore Tourism Board
Switzerland Tourism
Tourism New Zealand | Manaakitanga Aotearoa

Category 26 – Most Popular Accommodation Group / Chain
Club Med
Hyatt Hotels
IHG Hotels & Resorts
The Ascott Limited, Australia

Category 27 – Most Popular Airline – Online
Air New Zealand
Emirates Airline
Qatar Airways
Singapore Airlines
Virgin Australia

Category 28 – Most Popular Airline – Offline
Air France KLM
Lufthansa Group
Oman Air
Turkish Airlines

Category 29 – Most Popular Ocean Cruise Operator
Norwegian Cruise Line
Princess Cruises
Royal Caribbean International
Virgin Voyages

Category 30 – Most Popular River Cruise Operator
APT Travel Group
Avalon Waterways
Scenic Luxury Cruises & Tours
Uniworld Boutique River Cruises

Category 31 – Most Popular Car Rental Operator
East Coast Car Rentals
Hertz Australia

Category 32 – Most Outstanding Travel Industry Training Institution
CLIA Australasia
Helloworld Travel
TAFE Queensland

Category 33 – Sustainability Award – Supplier
To be announced.

Category 34 – Innovation in Travel Support Services
Cover-More Travel Insurance: Post Pandemic Support
Kudos Travel Technology
The Travel Corporation (TTC) Tour Brands: Travel Agent Portal (TAP)
Tour Atlas: Go Touring Platforms
Travel Agent Finder: Travel Trade Connect Launch
TravelPay: “ALL the ways to pay” – giving customers complete flexibility to pay travel agencies securely and hassle free

For more information and purchase tickets to the NTIAs, click here.

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