App Happy

Searching for wifi overseas can be quite an ordeal, especially when you're lost or need it quick, and no-one really wants to use their data and incur those outrageous overseas usage charges. This can mean we find our location being dictated by whe

ATPCO purchases Routehappy

Last month's acquisition of Routehappy by airline data platform ATPCO (Airline Tariff Publishing Company) reflects the ongoing demand for ever-richer content in flight distribution. ATPCO technology underpins much traditional GDS fare content, with t

Gadget: Dreamlight Sleeping Mask

If you’re sick of being woken up to the ‘bing’ of the seatbelt sign coming on, or someone opening their window shade; or you just wish you could get a little bit more sleep on that flight, then Dreamlight may have the solution. This revoluti

Unusual Experiences

FEEL like having fish for dinner? Or would you prefer to have your dinner with some fish? At Ithaa Undersea Restaurant at the Conrad Resort Maldives, you can do both. Rated one of the "most beautiful restaurants in the world", this all glass underw

Travelport preferential rates for PCI DSS compliance

IATA accredited members of the Australian Federation of Travel Agents who use Travelport now have access to preferred rates with Travelport Payment Card Security (PCI) Data Security Standard (DSS) compliance service provider, Security Metrics. Devel

The key to handling prickly customers

MANAGING difficult or disgruntled clients can be a test of an agent's skill as much as their patience. As Travel Training Australia managing director Leanne Townsend says, it's never fun dealing with prickly customers, especially when they are being