TRAVELLERS waiting to board Bonza planes will now have to wait a little bit longer after the carrier conceded global supply chain issues have hampered efforts to deliver its 737 Max jets on time, meaning its launch date will be pushed back by weeks, or possibly months.
Putting a positive spin on the hold up, Bonza’s Chief Commercial Officer, Carly Povey, said the extra time would allow the carrier the clarity it needed to map out the in-country process that will be enacted once its first jet touches down.
Povey penned an open letter to the Aussie travel sector to make the announcement, a document which also declared the only place to book Bonza flights will be directly via its app.
The airline said it would not be listing its flights on a website or through third party websites as it seeks to become Uber of the skies, rationalising that via the app customers will find it simpler, faster, greener, and rich with extra bells and whistles to pump up its value proposition.
These include instant communications with the customer service team from anywhere, feedback tools to improve services, and the ability to order food and beverages on demand to cabin seats.