Senior executives remain with JTG as roll out of helloworld one-brand business model begins

Issues & Trends – August 2013

Senior executives remain with JTG as roll out of helloworld
one-brand business model begins

ALL of JTG’s current retail business leaders remain with the company in senior positions under a rejigged management structure put in place by chief executive Rob Gurney in the wake of the company’s move to the helloworld one-brand business model.

A statement announcing the re-organisation assured: “Franchisees and members will have continued access to the same business development managers and business leaders as the transition to the new structure is implemented.”

The new appointments date from this month’s announcement with transition to the new roles to be completed by November 1, the announcement said.

Julie Primmer, formerly at the helm of Jetset Travelworld, has been appointed head of helloworld’s branded network.

Primmer, who has 20 years’ industry experience and who was with Harvey World Travel prior to joining Jetset Travelworld, had been general manager at JTW since 2004.   

David Padman is moving from his former position as general manager of Travelscene American Express to become head of helloworld associate networks. Like Primmer he brings 20 years of industry experience, including at a senior level in Flight Centre, to his new role.

David Rivers will be the head of retail transition, with responsibility for franchisees that remain with the existing brands.

“Rivers is a franchise expert and will move into this role following almost five years as managing director of Harvey World Travel,” said the JTG announcement. 

Chief executive of Travelscene American Express for the past 10 years, Mike Thompson has been appointed as helloword’s head of strategic partnerships with responsibility for maintaining relationships with the company’s most significant commercial partners.

Thompson, a widely respected industry veteran, is the current chairman of AFTA.

“Now that the new executive team has been appointed, they are in the process of developing their departmental organisations. In the interim, all existing structures and roles will remain unchanged,” said Gurney. 

“We will make further announcements as the organisation develops to meet our future needs in the growing and dynamic travel industry. 

“We have a very strong and committed executive team and I am delighted that we have been able to retain all of them in our new structure.”

• In other JTG appointments coinciding with the retail re-structure, Peter Egglestone is taking over as head of wholesale and Stephanie Belton is expanding her current role as general counsel and assuming the additional responsibility of group company secretary.

In his new wholesale role, Egglestone will have responsibility for helloworld holiday products as well as existing wholesale brands including Qantas Holidays, Viva! Holidays and JTG’s wholesale cruise operations.

He has been general manager of commercial at JTG since the merger with Stella Travel Services in October 2010.

• Rob Gurney talks to travelBulletin about his decision to implement the one-brand helloworld strategy at JTG.



Subscribe To travelBulletin