In flight – Cathay Pacific

Bruce Piper experiences Cathay Pacific's Business Class product.

Cathay Pacific

The route: Sydney to Hong Kong

The plane: A330-300

Class: Business Class

The seat

Cathay Pacific currently operates its A330-300 aircraft on this service, with the aircraft featuring economy and premium economy cabins alongside its flagship business class product. The business class cabin is ideally arranged in a 1-2-1 herringbone configuration, meaning every passenger has aisle access. The seats have all sorts of nooks and crannies, with cleverly arranged storage for just about everything – even a shoe cupboard underneath the seat.

Noise-cancelling headphones are provided for the extensive array of in-flight entertainment, and in a neat touch they are stored in a small compartment, already plugged into the correct socket. Adjacent to this is a USB charger and in-seat power point – meaning it’s easy to attach a smartphone or tablet for charging and keep it in the same spot. There’s also plenty of room for a laptop, which came in handy when I needed to get some work done during the day flight up to Hong Kong.

Service and Food

In flight the meal service was excellent, with a good selection of Western and Asian dishes complemented by top class wines. After a suitable repast the seat reclines to a fully flat bed for a snooze, while intermediate positioning makes it a very relaxing place to catch up on a movie.

While the Cathay Pacific product is excellent, what really set this flight apart was the exceptional service from the attentive crew. They knew my name from the start, perfectly anticipated my needs and even made sure I got my first meal choice. The cabin manager even had a pack of playing cards on hand when I asked him for some CX merchandise. This was only my second flight to Hong Kong this year and I was very impressed at the recognition.


Prior to the flight I had access to the Qantas International Business Lounge at Sydney Airport, and on the return CX101 service the next day enjoyed several hours in Cathay Pacific’s flagship ‘The Wing’ lounge at Hong Kong International Airport – plenty of dim sum!

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