HA enhances HNL experience

GUESTS departing Honolulu’s Daniel K. Inouye International Airport (HNL) on Hawaiian Airlines now have the chance to enjoy dedicated lobbies on all international, North America and neighbour island flights in a move designed to simplify the check-in experience for travellers.

Guests checking into international flights have relocated from Lobby 3 in Terminal 1 to nearby Lobby 4 in Terminal 2, while guests checking into neighbour-island flights have moved from Lobby 2 to Lobby 3. North American departures will continue to check in at Lobby 2 in Terminal 1.

Jeff Helfrick, Vice President of Airport Operations at Hawaiian Airlines said the change aims to create a better flow for customers. “As Hawaii’s airline, we look forward to offering our visitors a streamlined check-in process in Honolulu, and we appreciate the state’s assistance in facilitating our expansion into our new Lobby 4 space,” he said.

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