In line with Garuda Indonesia’s continuous service enhancement program, Garuda Indonesia’s cabin crew has again been voted ‘World’s Best Cabin Crew 2015’ by independent airline ranking agency Skytrax.
The award was presented by the CEO of Skytrax, Edward Plaisted to Garuda Indonesia’s president and CEO, Arif Wibowo during the World Airline Awards 2015 at the Paris Airshow in June this year. It’s the second consecutive year Garuda Indonesia has won the award.
“Garuda Indonesia’s success in winning the World’s Best Cabin Crew title once more in 2015 reflects the tireless hard work and deep commitment from everyone at Garuda Indonesia, in particular our cabin crew, to deliver the highest standards of service to our passengers. We would also like to thank our loyal passengers for continuing to support Garuda Indonesia enabling us to win their trust and the award,” said Wibowo.
“By offering our Garuda Indonesia Experience service concept that emphasizes Indonesian hospitality and the best aspects of our cultural heritage, we are confident that Garuda Indonesia will continue to be ranked among the world’s best in the years to come.”
Currently, Garuda Indonesia ranks seventh in the list of the World’s Best Airlines. The award was based on a global customer satisfaction survey by Skytrax of more than 18 million passengers. The annual survey covers 245 international airlines, and measures standards across 41 key performance indicators of airline products and services.
Through its business transformation program, which focuses especially on fleet development, Garuda Indonesia will operate as many as 185 aircraft by the end of 2015 (including its subsidiary, Citilink).
Since joining the global airline alliance SkyTeam in March 2014, Garuda Indonesia, together with 19 other SkyTeam members, provides access to an extensive global network with over 16,323 daily flights to 1,052 destinations in 177 countries. Passengers can also enjoy 629 lounges of SkyTeam member airlines worldwide.
Garuda Indonesia operates 33 flights per week to Australia (Sydney, Perth and Melbourne) from Denpasar and Jakarta. Denpasar flights to Melbourne, Sydney and Perth are served daily, while Jakarta flights to Melbourne, Sydney and Perth are served four times per week.