AGENTS booking small group tours have even more options of operators to choose from, with Beyond Travel expanding their groups department by appointing a dedicated account manager for each booking. This ensures that bookings with Beyond are serviced as efficiently as possible.
The groups department at the company offers a personalised service for tailor-made itineraries and special interest groups, giving agents expert advice on how to create a successful group.
Bryce Crampton, sales and marketing general manager for Beyond Travel said, “Agents should be reminded of the many benefits of pursuinggroupbookings, the ease of creating one large sale opposed to manysmallermargin bookings, having an expert offer firsthand knowledge on destinations to assist with enquiries and specifications ofgroupholidays and being able to create a point of difference to their clients — not just anothergrouptour”.
The decision to increase the group service came from demand from agents, particularly for travel to lesser known regions or for special interest travel such as dog shows in Prague or little athletics groups to Siberia.
Agents can contact Beyond Travel’s dedicated groups department on (02) 9080 0410 or [email protected].