Agent Know-how – Macao

travelBulletin caught up with Macao Government Tourism Organisation (MGTO) to discover how you can learn more about this fascinating destination.

How can travel agents improve their product knowledge of Macao?

Make sure to contact the Macao Government Tourism Office (Australia) and the staff will be able to provide ample information on all aspects of the former Portuguese enclave. You can also check out the website www.visitmacao.com.au for additional information. The MGTO also has an informative eight-page guide on how to get to Macao, getting around, what to see and do, dining ideas and where to stay.

What kind of training is available to Australian agents wanting to sell Macao? How can they sign up for it?

Because Macao is expanding each year, the MGTO Australia office organises regular workshops to provide agents with the latest news on what to see and new hotel openings. The office will notify agents of the next workshop via email and follow up phone call.

What activities would you recommend for first time travellers?

On arrival in Macao, make sure to visit to the Museum of Macao within the Mount Fortress. From there, there are many highlights, from the historic heart of Macao to the modern integrated resorts which today grace the Cotai area between Taipa and Coloane. A sure way to learn more is to download the “Step Out, Experience Macao’s Communities” free app or pick up one of the pocket size booklets on eight self-guided walks. Macao is also famous for its annual festivals and events, among the more notable the Macao Grand Prix (Nov 16-19, 2017), The International Film Festival and Awards (Dec 8-14, 2017), the Macao Marathon (Dec 3, 2017) and the Parade through Macao, Latin City (December 2017).

What makes Macao a unique destination?

Macao is renowned for its east-meets-west, old-meets-new characteristics. Many of the historic buildings and squares of the former Portuguese enclave are UNESCO World Heritage listed. In contrast are the giant neon-lit integrated resorts which grace the Cotai area, reclaimed land linking the two Macao islands of Taipa and Coloane. The fascinating combinations are reflected in the uniquely created Macanese cuisine: a mix of Portuguese, Indian, African, Malay and Chinese ingredients.

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