Qantas has made a change to the Minimum Connecting Time at Sydney and Melbourne airports, in a move promising to improve the likelihood that passengers and their baggage will get where they are supposed to be going. While any improvement is welcome, the change is also forcing a whole lot of extra work onto a vital link in the chain – already super-busy travel advisors – who of course won’t receive a cent in additional remuneration for their efforts. BRUCE PIPER reports.